BreezyShow us the workflow

Workflow operating systems

Build the operating layer for how your company actually works.

Your company does not need another disconnected tool. Breezy redesigns operational workflows and builds purpose-made internal systems that coordinate your data, rules, software, AI and people.

breezy
Demo dataA
Needs youRunningDone
New request · received 08:12

Kingsmead Events - marquee clean, 14 March.

Already handled
Customer matched to an existing account
Three similar past jobs found
Crew availability checked for 14 March
Commercial estimate prepared from your rates
Needs your decision
Two assumptions require confirmation before the quote is sent.2 open
Review and approveSee the evidence

Breezy is a workflow redesign and internal systems company. We build purpose-made operating layers for operational businesses.

Most businesses already have plenty of software. The problem is everything that happens between it.

The problem

Most companies do not run on one system. They run on the gaps between systems.

A request arrives in an inbox. Someone copies it into a spreadsheet. Another person searches an old folder for similar work. A manager checks the calendar. Prices are worked out in a separate workbook. Approval happens in a message. Someone re-enters it all into the accounting system. The rest stays in people's heads.

Copying information between systems
Chasing people for updates
Remembering unwritten rules
Searching old documents for similar work
Checking several places before deciding
Rebuilding similar work from scratch
Correcting inconsistent data
Coordinating handovers by hand

The issue is not always that the company lacks software. The issue is that the software does not work together around the company's real process. Breezy builds that missing layer.

What changes

The same job, without the manual coordination.

Employees should not spend their day carrying information between tools. The system does the gathering, checking and preparation. People make the decisions that need judgement.

Today, the employee does this

  1. 1Open the CRM
  2. 2Search the inbox
  3. 3Check a spreadsheet
  4. 4Find the previous job folder
  5. 5Work out a price
  6. 6Check the calendar
  7. 7Message a manager
  8. 8Update the job system
  9. 9Create an invoice

With the operating layer, they see this

  • A new request has arrived
  • The customer has been matched
  • Relevant previous work has been found
  • Availability has been checked
  • The commercial estimate has been prepared
  • Two assumptions require confirmation
  • Review and approve the next action

What we believe

The application should adapt to the workflow. The workflow should not be forced to adapt to the application.

Traditional business software gives every company roughly the same screens, fields and process. Employees are then expected to translate their real work into that structure. We start from the work instead.

How we work

Understand the work. Redesign it. Build the layer. Improve it in use.

We do not start by choosing technology. We start with the outcome you need, the information required to produce it, the decisions involved and the people responsible.

01

Understand the work

We examine the real process, including the decisions, exceptions and workarounds that ordinary software misses. We talk to the people who actually do it.

02

Redesign the workflow

We remove unnecessary steps and decide which work belongs to people, code, rules, existing software or AI. A bad process is not worth automating.

03

Build the operating layer

We build a purpose-made internal system that connects the workflow from beginning to end, across the tools you already run.

04

Improve it in use

We launch with the team, measure real performance and corrections, and improve the system around actual behaviour. The first release is not the final answer.

How we choose the technology

AI where useful. Software where reliable. People where responsible.

We do not use AI for the sake of it. Each part of a workflow is handled by the mechanism that is most reliable for that job, chosen on accuracy, cost, speed and risk.

A calculationshould be code.
A policyshould be a rule.
A recordshould come from the database.
Ambiguous languagemay need a model.
A variable sequencemay justify an agent.
A consequential judgementstays with a person.

Automation should not quietly take responsibility away from people. Every system we build defines what it can recommend, what it can update, what needs approval, what must be escalated and how anything can be reversed. Authority grows only as each capability proves itself.

Example build

From inbox to invoice.

This is the shape of an operating layer we built for an event waste management company, shown on one fictional job. Every screen below is from that one system, coordinating the work from enquiry to finance without anyone retyping the same information.

Keep scrolling, the story plays as you go

EmailReviewQuoteRosterAgenciesEvent dayTimesheetsP&L

1 · The messy starting point

It always starts the same way: a request lands in someone's inbox.

A real job, described in someone's own words, arriving between forty other emails. Today this becomes a spreadsheet, a group chat and an evening of retyping.

InboxTue 2 Jun, 9:42 AM

Quote please - Apple Shortcake

Sarah Calloway <sarah@shortcaketouring.example> · to Alex

site-map.pdf

Hey Alex,

Can you provide a quote for Apple Shortcake please, details below:

Concert -

bump in 13 - 16th June

live 17th

bump out by 19th

Pax: 8000

gates 13:00 - 22:00

4 x bars, incl 1 VIP

site map attached.

Thanks heaps, let me know if you need anything else :)

Sarah

Imported · added to the Review queue
Pipeline · Apple ShortcakeNot yet in pipelineCold · 10%£86.0kWeighted pipelineinquiry logged from the email
EmailReviewQuoteRosterAgenciesEvent dayTimesheetsP&L

2 · The event form, pre-filled

The mess gets organised. A person stays in charge.

Sarah's email becomes a filled-in event form: dates, phases, gates, bars and pax in their right fields. Gaps are flagged, and the CRM is updated automatically with every action.

breezy
Demo dataA
OverviewReview queueSettings
New event · Apple Shortcake - ConcertNeeds review
@
Quote please - Apple Shortcake · site-map.pdf
Sarah Calloway · Tue 2 Jun, 9:42 AM · source attached
Imported
Event Name
Apple Shortcake - Concert
Client
Shortcake Touring (Sarah Calloway)
Location
From site map (attached)
Event Type
Concert
Expected Attendance
8,000
Event Start (first live day)
Wed 17 Jun 2026
Opening Time
13:00
Closing Time
22:00
Pre-event Days
4 · bump in 13 - 16 Jun
Post-event Days
2 · bump out by 19 Jun
Beverage
4 bars, incl 1 VIP
VIP / Special Areas
1 VIP bar
Still required
  • Venue address: site map attached, no address given
  • Bin and skip counts to confirm
Helpful
  • Reusable cups in play at the bars?
  • Wet weather plan for the outdoor bars?
2 details to confirm before quotingCreate Event
Pipeline · Apple ShortcakeCold · 10%Opportunity exists · 25%£88.3kWeighted pipelineevent created, scope confirmed
EmailReviewQuoteRosterAgenciesEvent dayTimesheetsP&L

3 · The staff plan, phase by phase

Six days of crew, planned once, copied where it repeats.

Build the staff plan and expenses, or copy them from another quote and edit. Every button or action you need, and none that you don't.

breezy
Demo dataA
ExpensesStaff PlanSummaryInvoicingP&L
Apple Shortcake - Concert · Quote v1Draft
+ New Quote ▾Export ▾RosterWaste ReportSign-On QR
Total Labour Summary65 staff · 528.5h · £14,637.50
Pre-Event24 · 184h · £5,292.00
Event23 · 218h · £5,876.00
Post-Event18 · 127h · £3,469.50
PRE (Bump-In/Setup)
Day 1Sat, 13 Jun 2026 · 6 staff · £1,323.00
Day 2 · Day 3 · Day 4copied from Day 1 · 18 staff · £3,969.00Day duplicated
DURING (Live Event)
Day 1Wed, 17 Jun 2026⧉ Copy day to...
LocationPositionStaffHoursCost
Bars 1-3Event Cleaner610.0£1,590.00
VIP BarEvent Cleaner210.0£530.00
BathroomsBathroom Attendant410.0£1,060.00
GatesExternals Cleaner49.5£1,007.00
Waste CompoundSorting49.0£954.00
Waste CompoundForklift Operator110.0£330.00
All AreasSupervisor17.0£210.00
All AreasSupervisor16.5£195.00
+ Add Shift to Day 123 staff · 217.5h · £5,876.00
POST (Bump-Out/Cleanup)
Day 1Thu, 18 Jun 2026 · 12 staff · £2,515.50
Day 2Fri, 19 Jun 2026 · 6 staff · £954.00 · out by 19th
29% markup · GP £5,128.50
Pipeline · Apple ShortcakeOpportunity exists · 25%Proposal submitted · 40%£91.8kWeighted pipelineproposal sent to Sarah
EmailReviewQuoteRosterAgenciesEvent dayTimesheetsP&L

4 · Quote to roster, nothing re-keyed

Rostering gaps, agency changes and sign-on records stay connected.

Staff plans generate rosters instantly as they are edited, so the roster is always up to date; the gaps are flagged instead of discovered on the day.

breezy
Demo dataA
Roster · Apple Shortcake - ConcertBuilding
Quoted Hours217.5h
Filled2 of 23
Cost£0.00
Headcount23
☐ Select All☐ Select All UnassignedAssign21 shifts selected
Wed, 17 Jun 2026 - Event Day 1
AgencyAreaNameRost. Start–Fin
-GatelineBars 1-3-12:0023:00
-CrewdeckBars 1-3-12:0023:00
-CrewdeckVIP Bar-12:0023:00
-CrewdeckVIP Bar-12:0023:00
-GatelineBathrooms-12:0023:00
-CrewdeckBathrooms-12:0023:00
-GatelineGates-12:0022:30
-GatelineGates-12:0022:30
+ 11 more show-day slots · 6 more day groups (bump in/out)Day groups
1 slot unassigned: Forklift Operator, F endorsement required
Assigned to Sideline Crew · F endorsement verified
Supervisor coverage 11:00 - 23:30 · AM/PM handover 17:00
10h+ shifts · 60 min unpaid breaks applied to all crew
Sign-On QRGenerate TimesheetsDistribute 20 shifts across 2 agencies
EmailReviewQuoteRosterAgenciesEvent dayTimesheetsP&L

5 · Agency distribution

Each agency receives only their allocated shifts.

One staffing request per agency, sent from the roster. Their reply comes back as an email, and the names land straight in the right slots. No phone tag, no copy-paste.

breezy
Demo dataA
Agency Distribution · Wed 17 JunIn progress

Send staffing requests to agencies. Each agency receives only their allocated shifts.

Gateline Staffing
LocationCardiff
Shifts10
TimesheetNot ready
Contactrosters@gateline.example
✉ Staffing RequestRequest sentReply parsed · 10 names
Crewdeck
LocationBristol
Shifts10
TimesheetNot ready
Contactops@crewdeck.example
✉ Staffing RequestRequest sentReply parsed · 10 names
Sideline Crew
LocationCardiff
Shifts1
TimesheetNot ready
Contactbook@sideline.example
✉ Staffing RequestRequest sentReply parsed · 1 name
Internal crew
LocationOwn staff
Shifts2
TimesheetNot ready
Own staff · no request neededConfirmed
Roster updated from replies
  • Maia T., Josh R. + 8 more · Gateline Staffing · bars, bathrooms, gates
  • Eli M., Sofia G. + 8 more · Crewdeck · bars, bathrooms, sorting
  • Marcus V. · Sideline Crew · Forklift, F endorsement attached
23 of 23 slots filledRoster locked · call times sent the day before
Pipeline · Apple ShortcakeProposal submitted · 40%Verbal commitment · 60%£95.2kWeighted pipelineSarah confirmed · crew locked
EmailReviewQuoteRosterAgenciesEvent dayTimesheetsP&L

6 · Event day

Sign-on and sign-off is a QR, a first name, and you're on the clock.

Crew scan the gate QR, type a first name, pick themselves from the roster, and the actual start and finish times land in the right slot. No paper sheets, no morning data entry.

Apple Shortcake
Wed 17 Jun · show day
● Live
1/23
Signed on
5
Areas
2
Exceptions
Sign-On QR · printed at the gate

Scan to sign on

breezy.ltd/sign/apple-shortcake

Sign on · who are you?
First name
Ma
Maia T.Bars 1-3 · 12:00
Marcus V.Waste Compound · 12:00
Sign on · 11:56
Roster · live actuals
NameAct. StartStatus
Maia T.11:56Signed on
Josh R.12:00Signed on
  • 12:12Late arrival flagged: Jack H., VIP Bar. ETA 12:25
  • 12:31No show: Oscar D. Replacement requested from Crewdeck
  • 13:05Replacement filled: Ben T. signed on, Bathrooms
  • 23:45Sign-offs complete. Actuals ready to reconcile
Sign-offs complete · actuals ready to reconcile
Pipeline · Apple ShortcakeVerbal commitment · 60%Deal closed · 75%£99.8kWeighted pipelinedelivered · closing out
EmailReviewQuoteRosterAgenciesEvent dayTimesheetsP&L

7 · Timesheets without the chasing

Sign-on actuals, reconciled against the roster, approved in one pass.

QR sign-ons and sign-offs auto-match to roster slots. The late start, the no-show, the overtime: every exception you watched on the day is already accounted for.

breezy
Demo dataA
Timesheets · Wed 17 Jun · Apple ShortcakeReconciling
NameAct. HrsVarStatusApprove All
Maia T.10.1h+0.1Auto-matchedApproved
Jack H.Late arrival, traffic9.6h-0.4Auto-matchedApproved
Oscar D.No show-No show
Ben T.Replacement for Oscar D8.9h-0.1Auto-matchedApproved
Marcus V.Finished late: compound clear-down10.7h+0.7Auto-matchedApproved
Nate Curran7.1h+0.1Auto-matchedApproved
Holly Brent6.5h+0.0Auto-matchedApproved
+ 17 more, no exceptionsAll approved
Rost. Hours226.5h
Act. Hours217.1h
Variance-9.4h
Generate TimesheetsGenerating...one timesheet per agency, from approved actuals
Timesheets approvedPayroll exportedInvoice drafted · £27,890.80 · ready for Xero
Sent to Gateline, Crewdeck and Sidelineone click, attachments included
Pipeline · Apple ShortcakeDeal closed · 75%Billing · 100%£103.3kWeighted pipelineinvoiced · £23.0k at 100%
EmailReviewQuoteRosterAgenciesEvent dayTimesheetsP&L

8 · The P&L falls out for free

Every workflow leaves a trail. The trail is your P&L.

Nobody compiled this. Six days of crew, four agencies' invoices, bins, skips and bags, all reconciled against what was billed, from work the team already did.

breezy
Demo dataA
ExpensesStaff PlanSummaryInvoicingP&L
Apple Shortcake - Concert · P&LReconciled
Revenue
£23,242.33
billed, excl. VAT
Total cost
£18,075.08
staffing + expenses, actual
Gross profit
£5,167.25
Margin
22.2%
floor for client: 18%
Staffing£14,631.08
Bump-in / bump-out crews6 days, planned = delivered£8,761.50
Gateline Staffing10 shifts, show day£2,605.83
Crewdeck10 shifts incl. replacement£2,504.25
Sideline CrewForklift incl. 0.7h OT£352.00
Internal supervisorsAM + PM split£407.50
Expenses£3,444.00
240L bins120 placed across site£372.00
Skip exchanges7 lifts, 1 more than quoted£1,260.00
Bin liners & bags24 cartons£672.00
Forklift hire3 days£1,140.00
Quoted vs billed · this job
Quoted£27,636.00Billed£27,890.80Variance £254.80 · every cent traceable
Integrates with your accounting softwarePush to XeroInvoice £27,890.80 pushed to Xero

Your existing tools

Keep the systems that already do their job.

We do not start by recommending you replace everything. Breezy can work across your existing CRM, accounting platform, email, calendar, document storage and operational databases, and build the missing layer that coordinates them around the workflow.

XeroQuickBooksHubSpotMondayAirtableGoogle WorkspaceMicrosoft 365Payroll and rostering toolsSpreadsheets and emailAnything with an API or webhook

Where to start

Start with one workflow.

Choose a process that limits revenue, creates repeated cost or depends too heavily on manual coordination. We will map it, redesign it and tell you honestly whether a purpose-built operating layer is worth building.

Workflow Discovery

For companies that know a process is inefficient but do not yet know what should be built.

  • Current and target workflow map
  • Information and decision map
  • Capability breakdown
  • Mechanism recommendations
  • Automation boundaries
  • Implementation plan and success measures

Workflow Rebuild

For companies with one expensive or limiting workflow, such as enquiry to quote, or job completion to invoice.

  • Redesign of the whole workflow
  • A purpose-built internal system
  • Integration with your existing tools
  • Approvals, reporting and audit trail
  • Launch alongside the team
  • Measured before and after

Operational AI Implementation

For companies that want to introduce AI into operations but need a practical, controlled use case.

  • Where models genuinely help
  • The controls around them
  • Integration into the real workflow
  • Validation against real cases
  • Human review and escalation
  • Cost and accuracy measured

After launch

Continuous operations improvement

Once the operating layer is live we keep going: watching how it is used, analysing corrections, finding the next bottleneck, adding capabilities, connecting further workflows and widening safe automation as it earns it.

Proof

Real operators. Real systems. In production.

These are operating layers we have already built for businesses whose work was spread across spreadsheets, inboxes and disconnected tools.

6h → 1h
quote preparation
NZ$4M+
event work processed in year one
2,500+
staffing hours managed through one system
11
locations running live systems
NZ + AU
adopted across two countries

Cleaning and waste · 11 locations

Closed Loop

Closed Loop needed more than a spreadsheet upgrade. Breezy replaced disconnected Excel quoting and rostering with one live operating layer. Inbound emails become draft quotes, leads move through a clear pipeline, staff plans are built by role and phase, agency replies update the roster, crews sign on and off by QR code, and timesheets reconcile automatically. Branded proposals, dockets and reporting are all generated from the same workflow.

CRMQuote builderLive ops dashboardRostersQR sign-onTimesheetsWaste reportsProposal exports

Quote preparation reduced from about six hours to one

Venue and event cleaning · Australia

CL Sustainability Services

CL Sustainability engaged Breezy to build a system around the way each arm of the business actually works. For events, Breezy supports email-to-quote, pipeline tracking, staff planning, agency allocation, QR sign-on and timesheet reconciliation. For venues, it manages rostering, job sheets, cleaning schedules, QR job completion and consumable tracking. We also integrated Xero, giving the team one workflow from enquiry through to finance and reporting.

Email-to-quoteStaff planning and rostersAgency allocationQR sign-on and completionTimesheetsJob sheets and schedulesConsumablesFinance and Xero

Enquiry to finance, running as one operating layer

Is this you

You have probably said one of these.

Breezy suits organisations where the work is repeatable but not completely standardised: multiple teams or sites, real coordination between people, and experienced staff carrying knowledge nobody has written down.

The process lives in people's heads.
We have a spreadsheet for that.
Someone has to copy it into the other system.
Only one person really knows how this works.
We already have software, but it does not quite fit.
The team spends too much time chasing information.
Every job is slightly different.
We cannot automate it, there are too many exceptions.
We tried a generic platform and the team stopped using it.
We want to use AI, but we do not know where it would help.

When we are not the right answer

We will say so. An off-the-shelf product that already fits your process, a problem solved by a configuration change, a workflow that happens too rarely to justify a system, or a request for an AI chatbot without redesigning the process underneath it. In those cases building custom is the wrong call, and we would rather tell you than sell you.

Who you work with

You work directly with the person designing and building your system.

Tony Prujean, founder of Breezy

Breezy is built and run by Tony Prujean. Tony has a Bachelor of Science majoring in Computer Science and six years' experience working inside site services and operations across New Zealand and Australia. After seeing how much operational work still relied on spreadsheets, inboxes, duplicated data and manual coordination, he started Breezy to build systems around how businesses actually work.

Clients work directly with the person designing and building the system, from the first workflow conversation through to launch and ongoing improvements.

Tony Prujean

Founder, Breezy

Get in touch

Show us the workflow. We'll build the system around it.

Pick the process that costs you the most: the one spread across inboxes, spreadsheets, messages, supplier emails and memory. Tell us how it runs today and we will tell you what we would change, what we would build and whether it is worth building at all.

Prefer email? enquiries@breezy.ltd

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